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Easter Tobogganing

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    Tobogganing has had an Easter upgrade!

    Choose either individual spaces, exlcusive use of half the slope (up to 8 people, no upper age limit) or exclusive use of the whole slope for a whole hour (ages 4 - 12 only, 24 children) for your toboggan session.

    Following your fun on the slope, set off on an Easter themed orienteering adventure around our woodland! Use your Easter egg map to find the checkpoints and claim a stamp from each one. Once you have found them all, head to the Alpine lounge where all tobogganers can enjoy a complementary hot chocolate and Easter egg whilst over looking our ski slope.

    Easter tobogganing is available on all three of our session types:

    Individual Spaces: 30 minute slots available to buy for as few or as many children as you like. There are 16 spaces per slot and everyone must be aged 4 to 12.

    Exclusive Half Slope: 30 minute slots for exclusive use of half the slope for up to 8 tobogganers. Suitable for ages 4+ with no upper age limit. This is the only option suitable for tobogganers over the age of 12.

    Exclusive Full Slope: Whole hour exclusive use of the entire slope for up to 24 tobogganers. Everyone must be aged 4 to 12.

    Every Easter Tobogganing session includes:

    - Zibob toboggan per person
    - Easter Orienteering
    - Free hot chocolates for tobogganers
    - Free Easter egg
    - Licensed bar and cafe

    Important information

    - Open to all ages 4+
    - Slope operates in all-weather
    - Gloves, long sleeves and trousers must be worn
    - At least one adult must be present with each booking
    General FAQ's

    This ranges depending on the activity...


    Tobogganing is available for ages 4+

    Skiing is available for ages 5+

    Snowboarding is for ages 8+ (but must also have at least a size 2 feet and be 1.2m tall)

    Frisbee Golf does not have an age restriction and under 6's play for free


    Our outdoor activity sessions can be run in two ways, with different minimum ages:


    If you are booking individual spaces on an activity session, the minimum age is 8. 


    You are also able to book a session privately just for your group. If you book the session exclusively we can relax the age restriction to include children aged 6 or 7. At least one adult must take part and be included in the group if there is anyone taking part under the age of 8.  

    As an outdoor activity centre we go ahead whatever the weather! The only exception to this rule is lightning directly over the centre, which we monitor very closely. Make sure you bring a change of clothes if it's raining, wrap up warm if it's windy, and drink plenty of fluids if it's hot. Make an adventure of it!!!

    All of our activity sites have plenty of parking onsite. Parking is free of charge.

    We are very fortunate to be situated in such a stunning location set in the Mendip hills. Unfortunately, this does come with its limitations. We currently only have stair access to our slopes and cafe, and the paths leading to our onsite activities can be fairly muddy and uneven.

    Pushchairs/wheelchairs/mobility scooters may struggle depending on what part of the centre they are trying to access. 


    Please view our full accessibility statement here: https://www.mendipactivitycentre.co.uk/accessibility

    You will receive a confirmation email from us once your booking has been made. Sometimes this email can end up in your junk folder, so please check there first if you can't find it. 


    If you can't find a confirmation email, your online booking may not have been fully completed - please check whether the session you were trying to book is still available online. If it is, please try to make the booking again. If it's not, please contact us so that we can check what's happened.

    If you've searched through our list of FAQs to see and still can't find the answer, there are a few ways you can get in touch.


    Firstly you could either:

    Click here to "Create a new support ticket" or send an email to hello@mendip.me


    Finally, if you would rather speak with one of our friendly team, you can arrange a phone call by clicking here.

    The Alpine Lounge is open: 


    Monday - Friday, 2.30pm - 8pm 


    Saturday - Sunday, 9.30am - 6pm.


    Food service stops 1 hour before close. 


    During school holidays. we are open all day. 


    We do no accept bookings for the cafe, it is walk in only. 


    Click here to see the menu. 

    Mendip Activity Centre, Mendip Lodge and Mendip Basecamp are all cashless. 


    We accept all major credit and debit cards (excluding American express).

    Yes! We have a bunkhouse right on site that is available year round and, during the Summer months, we have 2 canvas villages onsite also. 


    For full information, pricing and options please see our Education webpage here - https://www.mendipactivitycentre.co.uk/education

    Yes! Whatever your size, scale or budget, we offer bespoke team away days. 

    Take a look here for more info -https://www.mendipactivitycentre.co.uk/corporate 

    We have 2 options for our party room.

    1-.Pizza party @ £6.75 per person, minimum of 8 children, 40 minutes in the party room.


    2- Non catering @ £50 for 50 minutes in the party room.


    Your activity cost is not included in the above cost and should be booked to end on the hour so you can progress straight to party room when you have finished.


    Pizza party includes 1 x 9 inch pizza  with a choice of toppings(Cheese, Pepperoni or Ham & Pineapple) and unlimited squash per child.

    Our public opening times are kept up to date here: 

    https://www.mendipactivitycentre.co.uk/about-mendip


    If in doubt, all activities can be booked in advance at www.mendip.me/book 


    We are open to private education groups, corporate groups, youth groups outside of this time. 

    Education enquiries here: www.mendip.me/education

    Corporate enquiries here: www.mendip.me/corporate

    Youth group enquiries here: www.mendip.me/youthgroups






    Tobogganing
    Christmas and Twilight tobogganing is sold out so we are unable to rearrange your session outside of your booked times.


    Frisbee golf or recreational snowsports

    We are likely to be able to change your start time at arrival as long as it is within our opening hours and on the same day.


    Private session
    We will start whenever you arrive but we are unlikely to be able to overrun.


    Individual spaces on a session

    We will do our best to fit you into the session at a point that does not disrupt it too much for other participants. If you are more than 10 minutes late, we're sorry but it is very unlikely we will be able to fit you into the session due to missing the safety and equipment briefing and kit up.


    Let us know you cannot make your session, or request an amendment: 

    Please email hello@mendip.me



    These terms are for activity bookings and may vary for large group bookings or accommodation bookings. Please check your confirmation email.


    In case of a cancellation or amendment of bookings the following rules apply:

    - Mendip reserves the right to cancel or alter any activity or event due to circumstances beyond our control. In the event of cancellation, an alternative date will be arranged.

    - If you need to cancel or rearrange your booking with more than 48 hours notice then we will create a gift voucher to the value of the booking (less a £5 administration charge) which will be valid for 12 months for any of our activities.

    - If you have to cancel within 48 hours of your booking regrettably we can not offer any credit or rearrange your booking.

    - For any cancellation made with less than 48 hours until your booking, due to medical reasons supported by official documentation, a credit will be applied to your account for you to rebook another time.

    - N.B. the term 'booking' shall be taken to mean any session, course or event arranged by Mendip.

    Covid FAQ's

    Yes! We reopened our doors on 29th March 2021 and, all being well, the next day they will be closed is Christmas day! 


    So that we can manage the number of visitors onsite, we are asking all customers to book online ahead of arriving. 


    Another support article shows our opening times here: https://mendip.freshdesk.com/a/solutions/articles/80000951419


    You can book all of our activities, including disc golf and recreational skiing and snowboarding here. 

     




     

    Our cafe-bar is currently located at Mendip Lodge (just a few minutes walk from the activity centre, near the top of the ski slope). 


    Mendip Lodge is open 7 days a week from 8:30am - 9pm (10pm on Saturdays). 


    Seating is operated on a first-come, first-serve basis and we are unable to take bookings. Last food orders are one hour before closing time. 


    Hot drinks, Cold drinks and snacks are also available to buy from the activity centre reception, 7 days a week. 


    We have been certified as a Covid secure business. Our instructor led activity sessions are permitted to run for groups larger than 6 people as we will actively manage the group and ensure social distancing is maintained throughout the session. 


    All specialist equipment will be provided and appropriately sanitised before each session and between users. 


    Social distancing is expected with members not of your household and all current government advice must be followed whilst onsite with us. 


    We have hand sanitiser available for customer use around the site and on activity sessions and encourage customers to sanitise hands regularly.