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Board with an Instructor

Board with an instructor is the ideal way to continue developing your skills after completion of our Learn to Snowboard Course or to help get your confidence back up if it's been a while since you were on the slopes.

How does it work?

This open session is a recreational board along side one of our qualified ski and snowboard instructors. They will be on hand to provide advice, pointers and tips and answer any questions to help improve your technique so you can get the most out of your time on the slopes.

Is it right for me?

Board with an instructor is a 2 hour session for all ages. You must be at a recreational standard and able to stop on demand, steer and avoid other objects and users and use a button drag lift.

Please book in advance but don't feel you have to attend the full session.
General FAQ's

This ranges depending on the activity...


Tobogganing is available for ages 4+

Skiing is available for ages 5+

Snowboarding is for ages 8+ (but must also have at least a size 2 feet and be 1.2m tall)

Frisbee Golf does not have an age restriction and under 6's play for free


Our outdoor activity sessions can be run in two ways, with different minimum ages:


If you are booking individual spaces on an activity session, the minimum age for most activities is 8. 


You are also able to book a session privately just for your group. If you book the session exclusively we can relax the age restriction to include children aged 6 or 7. At least one adult must take part and be included in the group if there is anyone taking part under the age of 8.  

As an outdoor activity centre we go ahead whatever the weather! The only exception to this rule is lightning directly over the centre, which we monitor very closely. Make sure you bring a change of clothes if it's raining, wrap up warm if it's windy, and drink plenty of fluids if it's hot. Make an adventure of it!!!

All of our activity sites have plenty of parking onsite. Parking is free of charge.

We are very fortunate to be situated in such a stunning location set in the Mendip hills. Unfortunately, this does come with its limitations. We have recently installed a lift in our main centre which allows disabled access to our cafe-bar. 


The paths leading to our onsite activities can be fairly muddy and uneven. Pushchairs/wheelchairs/mobility scooters may struggle depending on what part of the site they are trying to access. 


Please view our full accessibility statement here: www.mendip.co.uk/accessibility

You will receive a confirmation email from us once your booking has been made. Sometimes this email can end up in your junk folder, so please check there first if you can't find it. 


If you can't find a confirmation email, your online booking may not have been fully completed - please check whether the session you were trying to book is still available online. If it is, please try to make the booking again. If it's not, please contact us so that we can check what's happened.

If you've searched through our list of FAQs to see and still can't find the answer, there are a few ways you can get in touch.


Firstly you could either:

Click here to "Create a new support ticket" or send an email to hello@mendip.me


Finally, if you would rather speak with one of our friendly team, you can arrange a phone call by clicking here.

The Alpine Lounge is open!


Check out our website https://www.alpinelounge.co.uk/ for the current opening times and to view the menu.


We do no accept bookings for the cafe, it is walk in only. 


Mendip Activity Centre, Mendip Lodge and Mendip Basecamp are all cashless. 


We accept all major credit and debit cards (excluding American express).

Check out the Lodge menu here - https://www.mendip.co.uk/alpinelounge 

Yes! We have a bunkhouse right on site that is available year round and, during the Summer months, we have 2 canvas villages onsite also. 


For full information, pricing and options please see our Education webpage here - https://www.mendip.co.uk/education

Yes! Whatever your size, scale or budget, we offer bespoke team away days. 

Take a look here for more info -https://www.mendip.co.uk/corporate 

Yes we do! To book a Birthday party click here - www.mendip.me/party/ 


You are able to book any of our onsite activities as a Birthday Party package including use of our party room and food for all participants. 


You are also able to book any of our activities as an exclusive session just for your group and use this as a birthday party if you are looking for just an activity with no catering option. 


Our public opening times are kept up to date here: 

https://www.mendip.co.uk/about-mendip


If in doubt, all activities can be booked in advance at www.mendip.co.uk/familiesandindividuals 


We are open to private education groups, corporate groups, youth groups outside of this time. 

Education enquiries here: www.mendip.co.uk/education

Corporate enquiries here: www.mendip.co.uk/corporate

Youth group enquiries here: www.mendip.co.uk/youthgroups






Tobogganing
Christmas and Twilight tobogganing is sold out so we are unable to rearrange your session outside of your booked times.


Frisbee golf or recreational snowsports

We are likely to be able to change your start time at arrival as long as it is within our opening hours and on the same day.


Private session
We will start whenever you arrive but we are unlikely to be able to overrun.


Individual spaces on a session

We will do our best to fit you into the session at a point that does not disrupt it too much for other participants. If you are more than 10 minutes late, we're sorry but it is very unlikely we will be able to fit you into the session due to missing the safety and equipment briefing and kit up.


Let us know you cannot make your session, or request an amendment: 

Please email hello@mendip.me



Our cancellation and amendment terms can be viewed here: https://www.mendip.co.uk/termsandconditions

You can view our accessibility statement here: https://www.mendip.co.uk/accessibility

Yes, well behaved friendly dogs are welcome to visit the Alpine Lounge!